Customer Service

LE CHÂTEAU’s Customer Service Team strives to ensure that our customers receive expert knowledge, quality service and satisfaction every day. This section will highlight all the information you need to ensure your LE CHÂTEAU shopping experience is as secure and satisfying as it is stylish.

  • Sizing Guide

    Review our size charts to find your perfect fit and discover tips on how to prolong the life of your garments here

  • FAQ

    Need an answer quickly? Find answers to the most popular questions here

  • Order Tracking, Shipping & Delivery

    Make sure your purchase is delivered as quickly as possible & track your order with ease here

  • Payment Options & Secure Ordering

    Your security is important to us. LE CHÂTEAU is proud to be a "Verisign Secured" site, offering several secure payment options. Learn more here

  • Returns

    Not quite what you were looking for? Learn more about our online & in-store return policy here

  • Contact Us

    Still have questions or comments? Find out how to get in touch with us here