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Customer Service

Delivery to the United States

All orders must be cleared through customs.

Shipping addresses must be valid U.S. addresses. Shipping is not available for PO boxes and APO/FPO addresses.

In most cases, orders are shipped within 3 business days from the day an order is placed, excluding holiday

  • Ground orders typically arrive 3-10 business days from the shipped date
  • Express orders typically arrive 2-3 business days from the shipped date
  • Gift cards are delivered separately from merchandise; and additional shipping charges apply (see below)
  • We will confirm your estimated delivery dates by email or
    you can check your order status here

Multiple shipments

Please note that you may not receive all your items in the same package. If your items ship separately, the shipping charges will not exceed the amount shown on your original order confirmation. Please contact customer service should you require any additional information through our website or at 1.877.514.1959.

How we determine shipping fees

Shipping and handling charges are determined by the value of your merchandise, excluding taxes and special offers. An additional $15 applies to each gift card for shipping & handling. All orders are subject to verification.

United States Shipping Options

The following shipping methods are available: {Carrier UPS}

Value Base Ground Express**
$0-$100 $15.00 $45.00
$100.01-$200 $18.00 $50.00
$200.01-$300 $23.00 $55.00
$300.01-$400 $28.00 $60.00
$400.01-$500 $33.00 $65.00
$500.01+ $39.00 $70.00

* Gift cards are shipped separately from merchandise. Additional shipping and handling charges apply.

** Express is the only option for orders destined for Alaska or Hawaii, arriving in 3-10 business days.